Sometimes, while using Instagram on your Android or iPhone, you may encounter problems viewing a story. When you tap on the story to view it, nothing happens; you see a blurred screen with a spinning circle.
If this often happens to you, you need to resolve it. Like every social networking site, Instagram also has some bugs and glitches. These bugs can sometimes prevent you from using the best app features, one of which is that Instagram Stories is not loading.
Why Is My Instagram Stories Not Loading?
If Instagram Stories are not working or you cannot view them, you need to troubleshoot a few things. But before looking into the solution, let’s check out some prominent reasons why Instagram Stories fails to load.
- You have a slow or no internet connection.
- The servers of Instagram are down.
- The Instagram App has a corrupted cache.
- Your Account has been banned.
Now that you know the most prominent reasons behind this problem, you should resolve it. Here’s what you should do.
1. Check If your Internet is Working
Before making any assumptions, you need to check if your internet is working and stable. Slow or no internet connectivity is the most prominent cause of Instagram stories failing to load.
If your internet is unstable and disconnected every second, the Instagram app will fail to load the story. This may be why Instagram Stories is not working on your phone.
So, before trying any other methods, make sure to check your internet connection. Even if your internet is working, you must check for connection drops.
2. Check If Instagram is Down
Instagram may experience occasional server outages. During these outages, most of the app’s functions fail to work.
When Instagram’s servers are down, users cannot log in to their Instagram account, view Instagram photos, etc.
If Instagram Stories are not loading or are stuck in a circle loop, Instagram is likely experiencing outages and is down worldwide.
So, before trying anything else, you need to open Instagram’s Status Page at DownDetector and check whether the servers are down. If there are no outages, follow the next methods.
3. Update the Instagram App
If your internet is working and the site is not experiencing outages, you need to update your Instagram app.
Sometimes, outdated app versions trigger such problems. Running outdated apps can also cause many security and privacy problems.
So, if Instagram Stories are not working, you need to get your Instagram App updated from the Google Play Store or Apple App Store.
4. Force Stop the Instagram App
If you force-stop the Instagram app, all the processes related to Instagram will be released from memory. So, if any process creates a problem, it will be fixed immediately. Here’s how to force-stop the Instagram app.
1. Long Press the Instagram app on your Android and select App Info.
2. On the App Info screen, tap the Force Stop option.
3. After tapping on the Force stop, wait a few seconds and launch the app again.
5. Turn Off the Data Saver on Instagram
The Instagram Mobile app has a Data Saver Mode that saves your mobile data as you use Instagram. Data Saver can prevent stories from playing and preserve your mobile data.
Hence, you can also try disabling Instagram’s Data Saver Mode to fix Instagram Stories Not Working on Android.
1. Open the Instagram app and tap on the Profile Picture.
2. On the Profile page, tap the Hamburger menu and select Settings.
3. On the Settings screen, tap on Account.
4. Next, scroll down and tap on the Mobile data use.
5. Disable the Data Saver option on the Mobile data settings.
6. Leave the Instagram Beta Programme
The Instagram Beta app has bugs and glitches that may prevent it from functioning properly. If this is an issue, you need to leave the Instagram Beta Program and use the stable one.
1. Launch the Google Play Store and search for Instagram.
2. Open the Instagram official app listing page, scroll down to the You’re a beta tester section, and tap Leave.
3. On the confirmation prompt, tap Leave again.
7. Clear the Cache & Data of Instagram
As mentioned above, outdated caches and data files can create problems, such as Instagram Stories won’t load. So, in this method, we will clear the App cache and data file for the Instagram app to resolve the issue.
1. Long press on the Instagram app on your Home Screen and select App Info.
2. On the App info page for Instagram, tap on Storage usage.
3. Next, tap the Clear Cache and the Clear Data option.
This will clear the app cache and data of the Instagram app for your Android. After making the changes, open the app and log in to your Instagram account. The stories will now play.
8. Reinstall the Instagram App
Reinstalling becomes more important than ever if all basic methods fail to fix a specific problem related to the app. Reinstalling the Instagram app will ensure you use the latest version with no possible issues like Instagram Stories Not Working.
However, reinstalling Instagram will remove all your saved data, including your account credentials. To Reinstall the Instagram app, press the Instagram app icon and select Uninstall.
Once uninstalled, you need to install the app again from the Google Play Store or Apple App Store. Once installed, log in with your Instagram account again.
9. Contact Instagram
If all of the methods fail to fix Instagram Stories Not Working, the app may have a technical problem.
Since you can’t do much here, you can report the technical problem to Instagram. This is not only for fixing Instagram Stories that won’t load, but if you notice something on Instagram that needs to be fixed, you should report it.
It’s easy to report a problem on Instagram. To do so, you need to check out this Instagram Help Page.
Also read: How to Watch Instagram Stories Anonymously
So, these are some of the best methods to fix Instagram stories not loading issue. If this article helped you resolve the problem, share it with your friends.
The post How to Fix Instagram Stories Not Loading (9 Methods) appeared first on TechViral.
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