Have you just bought a new smartphone but cannot make calls or use the internet due to an unknown SIM card error? This can happen, and it’s completely normal.
While using a new SIM on your smartphone, you may get an error that reads ‘SIM not provisioned MM2’ error. This error is easy to fix, but what does this mean, and why it appears?
What Does SIM Not Provisioned MM2 Mean?
This is a common error, especially among those who buy a new smartphone or a SIM card.
When you insert a SIM card into your phone, the SIM enables your phone to be identified as yours on the mobile network. Only after the identification, you can make & receive calls, send SMS, and connect to the mobile internet.
However, if you are getting a ‘SIM Not Provisioned’ error message after inserting your new SIM card on your smartphone, it means the SIM can’t share information between your smartphone and your cellular network provider.
Usually, the error only affects users who register a new SIM Card. However, if it occurs on an older SIM card, it could mean that you will have to get your SIM replaced. Some other reasons may include:
- You have just purchased a new SIM card.
- While transferring your contacts into the new SIM.
- Your telecom operator’s servers are unavailable.
- Your new SIM card still needs to be fully activated.
- The SIM Card needs to be properly connected.
How do I fix the ‘SIM Not Provisioned MM2’ error message?
The error message will go away once the new SIM is activated, but if it occurs on an older and pre-activated SIM, you need to follow these methods.
1. Restart Your Smartphone
Even if your phone has installed all necessary APN settings for your new SIM card, you still need to restart to activate those settings.
After inserting a new SIM card, make sure to install all settings that were sent to your phone via flash messages. Once done, restart your smartphone.
After the restart, try to call or connect to the internet; you won’t see the ‘SIM Not Provisioned MM2’ error anymore.
2. Toggle On/Off Airplane Mode
Enabling Airplane mode turns off all cellular network connections. This means you won’t be able to use the internet, make and receive calls, send and receive SMS, etc.
You can try turning the Airplane mode on and off to resolve the ‘SIM Not Provisioned MM2’ error message.
Doing so will re-establish a fresh connection and rule out any network error that might trigger the SIM not Provisioned error.
To enable Airplane mode, you need to pull down the Notification shutter and tap on the ‘Airplane mode’ or ‘Flight Mode’. Once enabled, wait for a few seconds and disable Airplane Mode.
3. Update the Carrier Services
If you use an Android smartphone, your phone has the Carrier Services app that connects your phone and mobile networks.
An outdated Carrier services app sometimes causes the error. Also, if you get the SIM Not Provisioned error without swapping your SIM, chances are there’s a problem with the Carrier Services. Hence, you need to update the Google App.
1. Open the Google Play Store and tap on your profile picture.
2. From the list of options that appears, select Manage apps and devices
3. Now select the Updates Available section.
4. Now, find the Carrier Services app and install the update.
4. Make sure your SIM Card is Activated
In many countries, SIM cards need less than 24 hours to activate. However, in some regions, it may take a few days.
So, if you have just purchased a new SIM card and inserted it into your phone, you need to wait until your SIM gets fully activated.
Until and unless the telecom operator activates your SIM card, you will get a ‘SIM Not Provisioned MM2’ error while making calls or sending SMS. You can contact your Carrier or Network Provider from any other number to enquire about the activation status.
5. Make sure the SIM card is properly inserted
If your SIM card is activated and ready to make calls, you still get the error message; you need to check if the SIM is correctly seated on your Phone.
You must check for physical damage even if your SIM card is correctly seated. The problem may even reside in your SIM card slot.
You can switch off your smartphone and eject the SIM card. After ejecting it, insert it again and turn on your smartphone. After the restart, wait for the cellular network to appear and then try to make calls.
6. Insert the SIM Card in a different slot
If you have a dual SIM smartphone, you can insert your new SIM card in a different slot. If the other slot is already occupied, then swap the SIM cards.
Trying another slot will help you rule out problems related to the SIM card slot on your smartphone. If the SIM Card slot has the problem, you will get the same or any other network error, even on your active SIM card.
7. Contact or Reach out to your Network Provider
If you have tried your best to fix the problem, but nothing has worked, it’s time to contact or reach your Network Provider.
You can take your SIM card to your network provider or contact them with any other number and explain the problem. Tell them the things you have tried to resolve the ‘SIM Not Provisioned MM2’ error.
They will help you to resolve the issue. If it’s a network-related problem, it will be fixed within a few days.
8. Get a new SIM Card
If your Network provider fails to resolve the issue or the error message frequently appears on your phone, it’s time to get a new SIM Card.
You can get a new SIM Card for your old phone number through MNP. However, this is the least recommended method, and you should request a new SIM card if the problem still needs to be fixed, even after raising a complaint with your network provider.
Also Read: How To Fix ‘SIM not provisioned MM2’ Error Message
We have shared all possible ways to resolve the SIM Not Provisioned error message. If you need more help resolving the ‘SIM Not Provisioned MM2’ error, let us know in the comments below.
The post How to Fix the ‘SIM Not Provisioned MM 2’ Error (8 Methods) appeared first on TechViral.
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